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Here at Shopville, customer service is our top priority!

Our mission is to bring you the hottest video games, movies and more at the best prices — every day. We're here to help!

Need a quick response to any questions or concerns?
Need help with a refund/exchange?
Want to let us know how we did?

Email us at hello@shopville.ca and one of our customer service representatives will be more than happy to assist you. Expect a personalized response within 1 business day!

Here at Shopville, customer service is our top priority!

Our mission is to bring you the hottest video games, movies and more at the best prices — every day. We're here to help!

Need a quick response to any questions or concerns?
Need help with a refund/exchange?
Want to let us know how we did?

Email us at hello@shopville.ca and one of our customer service representatives will be more than happy to assist you. Expect a personalized response 1 business day!

within 2 hours!

Drop Us A Line

If you require assistance with an item you see on the Shopville website or have a general inquiry about an existing order, please send us an email with a link to the item or your order ID number and we will get back to you as soon as possible.

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Please do get in touch!

We'd love to hear from you - please use this form to send us your message or contact us via email.

Shopville Headquarters
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada

Shopville USA Returns Address
204C N Fehr Way, Unit C
Bay Shore NY 11706-1229
USA

Shopville Canada Returns Address
195 Turbo Drive
Sherwood Park AB T8H 2J6
Canada

Email: hello@shopville.ca
Tel: 587-772-6722

Hours of Operation:
Monday to Friday - 9am - 5pm MT (Excluding Holidays)